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Julian Bray provides: Opinion, comment, forward thinking speculation on Travel, Cruise & Aviation: conflict zones, terrorist impact, drone (UAV) issues, safety (black boxes, emergencies), airline operations, aviation finance, political implications, and all forms of incident risk. Worked at board level with several airline and aviation groups, including Alitalia, British Island Airways, British Airways, Galileo , British Aerospace, Skyways, former CEO City firm Leadenhall Assoc. Founder CNS City News Service. Director NTN Television News (joint co. with ITV Wales TWW) Debretts People 2017 and in launch edition of PRWeek Black Book.
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Saturday, 17 July 2010
Goldtrail - What should I do? Advice from Media Expert Julian Bray
Goldtrail - What should I do? Helpful advice from Aviation & Media Expert Julian Bray:
Already on holiday? Relax, enjoy your holiday. The ATOL bond through the CAA will get you home at the end of your holiday.
Resort Hotel now wants me to pay them direct for my stay.... see our "Cashing-In Hotel Black List" on Pages Index (left of screen)
Everyone else read on:
NON AIR HOLIDAY ARRANGEMENTS such as hotels only, are not covered by ATOL scheme
Booked but yet to travel? The tickets you hold are worthless for travel, your holiday has been cancelled. If you booked directly with Goldtrail, you may be able to claim the cost back through the ATOL bond. See www.atol.org.uk for details.
Also see if your travel agent will change your arrangements and accept the ATOL promise ie refund when it eventually comes as part or full payment and if they will defer their charges, although they are not obliged to do so.
Not ATOL protected...accommodation only arrangements are not covered. If the transaction includes a bundled in flight then ATOL is invoked, and you are protected.
ATOL protected and yet to travel? Check your confirmation if you contracted directly with Goldtrail, you are entitled to make a claim. The process will take several months and may take as long as two years (exceptional cases)
I booked with a Travel Agent... Talk to them about a claim and possible alternative arrangements. As a member of ABTA -[Association of British Travel Agents] (however not all travel agents or resellers are!) remind the Agent they operate subject to the ABTA Code of Professional Conduct and therefore morally (if not legally) bound to assist you to either recover your money or find an alternative holiday or resolution.
Credit Cards? If you booked through an Agent using a credit card claim through the CAA.
If you paid Goldtrail directly using a Credit card for at least £100 of the total Goldtrail invoice you may be entitled to make a claim under the UK Consumer Credit Act against the Credit Card company for the full amount.
If you used a Debit Card, Cash or Cheque then claim from the CAA.
I just booked a room, can I claim? Doubtful but talk to your credit card company,bank or travel insurer.
Can I claim through Travel Insurance. No the insurance will not cover Travel Company failures hence the ATOL bond.
Will insurance premiums be refunded? No but could be transferred to any new replacement holiday contact the broker or insurance company.
Generally: Carefully preserve in a folder all paperwork in date order, as the failed company records will be impounded by the Administrator/Liquidator and may be difficult to find...
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TELEVSION AND RADIO LIVE INTERVIEWS AND CONTRIBUTIONS
RUSSIA METROJET, GERMANWINGS, MH17 INCIDENTS and other RECENT TV NEWS & RADIO AUDIO FEEDS
LASER PENS BBC NEWS
https://www.rt.com/op-edge/323287-su24-fighter-russia-turkey-syria/ Scroll down final VT
http://www.cbc.ca/i/caffeine/syndicate/?mediaId=2685621754 AIR DUBAI CRASH MARCH 2016 Television 2-way with CBC Canada via 'upmarket' SKYPE
https://ca.news.yahoo.com/video/plane-circled-airport-bad-weather-110053170.html AIR DUBAI CRASH 19/03/2016 Julian Bray first reaction
Julian Bray Broadcaster Radio Podcasts Selection