This statement carried on the ABTA members website is said to come from the Turkish Tourist Authority and sent to resort hotels. It graphically explains why resort hoteliers in Turkey have been holding UK holidaymakers to ransom demanding cash payments for their stay or immediate eviction.
All the CAA is offering under the ATOL bond is payment from the date and time of the holiday company going into administration (4pm Friday) and then at the deeply discounted full season block booking contract rate.
As the Turkish hoteliers claim they have not been paid at all by the failed holiday company (full ABTA and ATOL member) Goldtrail for the pre-administration period and now the hoteliers if they jump through several hoops, only hope to get at most a payment for four days and little or no prospect of the full season (wholesale bulk rooms) contract being paid.
In view of the complicated process outlined below for the out of pocket foreign hoteliers it is little wonder that in the XL Group failure some claims took two years to process.
“CAA is prepared to pay hotels for Goldtrail contacted customers overseas from the date of failure (16/7) until the date of departure, at the daily rate that the hotel had contracted with Goldtrail.
CAA is unable to pay hotels for back debts relating to Goldtrail customers who have completed their stay in the hotel.
In order to receive payment CAA will require to see a copy of the Summer 10 contract, and an invoice for the costs.
In the first instance hotels who want to take advantage of the guarantee should send an email to email@example.com and we will send them our standard letter.”
Contributor: Media Expert Julian Bray ISDN Interview down line 0044(0)1733 555 319 G722 & APT-X Dual Codec Glensound GSGC5 Landline: 01733 345581 Mobile:07944 217476