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COVERING TRANSPORTATION & ASSOCIATED POLITICAL ISSUES IN ALL FORMS plus RELATED INDUSTRIES including AEROSPACE, COMPUTER NETWORKS, RAIL, AVIATION, CRUISE, FERRIES, MERCHANT MARITIME, MILITARY, TRAVEL & HOLIDAY INDUSTRIES, CAA REPORTS, TRAVEL AGENTS, ATOL ISSUES, CIVIL & COMMERCIAL AVIATION. AIRSHOW ORGANISATION & LOGISTICS.Contact numbers 01733 345581 OR Trusty Nokia Mobile: 07944 217 476 OFFICE: 01733 345581 and answerphone email: julianbray@aol.com

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http://www.freelancedirectory.org/?name=Julian.Bray.aviation.comment Julian Bray provides: Opinion, comment, forward thinking speculation, keynote presentations and workshops for corporate organisations on Travel, Cruise & Aviation: conflict zones, terrorist impact, drone (UAV) issues, safety (black boxes, emergencies), airline operations, aviation finance, political implications, and all forms of incident risk. He operated at board level with several airline and aviation groups, including Alitalia, British Island Airways, British Airways, Galileo , British Aerospace, Skyways, former CEO City firm Leadenhall Assoc. Founder CNS City News Service. Director NTN Television News (joint co. with ITV Wales TWW) Debretts People 2017 and in launch edition of PRWeek Black Book. Journalist and Broadcaster. After-dinner speaker and presenter.

Direct links to a selection of television and radio contributions can be found at foot of this page. Scroll down. Join the conversation here or on Twitter at @aviationcomment

A retweet, comment or other publication by any means does not constitute an endorsement. Quoted Content subject to creditline 'Julian Bray' NUJ Life Member and Equity Full Member. During career an active MCIPR, MMC & MBDS Main UK telephone and prime contact number 01733 345581

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Tuesday, 30 May 2017

UK AXES VISA APPLICATION AND SUPPORT SERVICES FROM BRITISH EMBASSIES ABROAD, GERMAN & ITALIAN LANGUAGE SUPPORT DROPPED. NOT CONSIDERED IMPORTANT!


Sinking ship? UK Visa services being axed from UK Embassies abroad.....

Visa services at British Embassies abroad are being axed!   UK Visa and Immigration Service can certainly pick the ideal time to announced a major change to its Visa Service, the whole operation is being outsourced to Sitel UK. Hopefully they can make a better go of it than Capita  did for the PIP Interviews. 

In addition languages offered are to be cut to just 8. German, Italian, Flemish and Dutch, are excluded which should help the UK exit strategy over Brexit, and email correspondence is now being charged for.

Visa services at British Embassies abroad axed. Someone has clearly not thought this out, just imagine if the Sitel UK computer has suffers a malfunction, just like the BA meltdown?  


This is the notice being sent from UKVI today:
 

How customers and agents contact UKVI is changing. From 1 June 2017 all customer enquiries from the UK and overseas will be handled by a new commercial partner Sitel UK.

The main changes for customers applying from outside the UK are:
  • All phone numbers and opening hours will change.
  • The number of languages offered is reducing to eight including English to reflect current usage.
  • Customers who contact UKVI by e-mail will be charged.
There are no changes to those who contact us from within the UK or to sponsor or premium services.

Charges and paying

Customers applying from outside the UK who choose to contact us by e-mail will now be charged £5.48 per e-mail. This includes the initial e-mail enquiry plus any follow-up e-mails to and from the contact centre relating to the same enquiry.

Phone calls for customers applying from outside the UK will be paid for as they are now, via credit or debit card. E-mails will be paid for by entering card details prior to submitting an enquiry.

Customers who do not have access to a credit or debit card may choose to use a trusted third party such as an agent or sponsor.

Opening hours for customers applying from outside the UK

Our English service phone line is open 24 hours Monday-Friday, with other languages available at times that reflect standard business hours where possible, see table below.


Language Number Opening hours (British Standard Time)
English+44 (0)203 481 1736Monday-Friday, 24 hours
Arabic+44 (0)203 481 1737Sunday-Thursday, 05.00-13.00
Cantonese+44 (0)203 481 1739Monday-Friday, 01.00-09.00
French+44 (0)203 481 1740Monday-Friday, 09.00-17.00
Hindi+44 (0)203 481 1741Monday-Friday, 04.00-12.00
Mandarin+44 (0)203 481 1742Monday-Friday, 01.00-09.00
Russian+44 (0)203 481 1743Monday-Friday, 06.00-14.00
Spanish+44 (0)203 481 1738Monday-Friday, 13.00-01.00

The new contract will see a number of changes for customers, to help the government reduce costs and ensure those who benefit directly from the UK immigration system make an appropriate contribution.

Customers should continue to access immigration guidance and information through www.gov.uk.
British Embassies overseas are unable to help with visa related enquiries.
If you have any further questions, check our Q&A.
Regards
UK Visas & Immigration







JULIAN BRAY +44(0)1733 345581, Journalist & Broadcaster, Aviation Security & Airline Operations Analyst/expert, www.freelancedirectory.org?name=Julian.Bray.aviation.comment Travel / Maritime & Cruise Industry, NUJ, EQUITY, LIVE ISDN LINK, Broadcast ISDN COOBE ++44 (0)1733 345020 e&oe Old faithful NOKIA: 07944 217476 www.aviationcomment.com
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http://www.cbc.ca/i/caffeine/syndicate/?mediaId=2685621754 AIR DUBAI CRASH MARCH 2016 Television 2-way with CBC Canada via 'upmarket' SKYPE

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