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Julian Bray provides: Opinion, comment, forward thinking speculation on Travel, Cruise & Aviation: conflict zones, terrorist impact, drone (UAV) issues, safety (black boxes, emergencies), airline operations, aviation finance, political implications, and all forms of incident risk. Worked at board level with several airline and aviation groups, including Alitalia, British Island Airways, British Airways, Galileo , British Aerospace, Skyways, former CEO City firm Leadenhall Assoc. Founder CNS City News Service. Director NTN Television News (joint co. with ITV Wales TWW) Debretts People 2017 and in launch edition of PRWeek Black Book.

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Sunday, 25 June 2017

30 easyJet passengers bumped off flight as aircraft 'goes technical' but smaller bird used as replacement

 
An easyJet flight took off with a couple of empty seats after turning away around 30 passengers, it has emerged. 
 
 
 
An EasyJet flight on the  Glasgow to Luton schedule on June 18 led to an Airbus A320 jet 'going technical' and taken out of service. The airline substituted a smaller A319 aircraft but that has a fewer number of seats. 30 to be precise.
 
The staff following protocol and EU regulations randomly selected passengers not to fly, the replacement smaller jet then took off but still with 2 seats empty, as reported by the Independents' Simon Calder.
 
Intending passenger Joe Bond, from Brighton, said he was in a group of 12 who arrived at the airport with some 60 minutes to spare but heard their names called over the speakers, as they were denied boarding from the flight.
 
He said: 'As the queue formed, my name, and those of my girlfriend, cousin and a few other people, were announced on the public address system and told that the plane had been downgraded and we would not be allowed to board. 
 
'We were told they couldn’t let us know earlier because of the way we had checked in, and that the way we had checked in was the reason we had been selected.' 
 
He said he was not asked if he could volunteer to give up his seat but the airline claims passengers were asked at bag drop and at the gates. 
 
 
An easyJet spokesman later commented: 'Unfortunately due to a technical issue with the A320 aircraft that was scheduled to operate flight EZY74 from Glasgow to London Luton on 18th June, easyJet had to change the aircraft to a smaller A319 aircraft. As a result of this some passengers were unfortunately unable to travel on the flight.
 
'easyJet adheres to our obligations under regulation EU261 and we asked for volunteers to offload at bag drop and at the gate in return for compensation. We provided passengers who didn’t travel with alternative flights to London on the same day and we’ll be providing them compensation of £218 (250Eur) each.
 
'We are investigating why the aircraft departed with two empty seats as this should not have happened and we'll look to put measures in place to ensure this does not happen again.
 
'easyJet sincerely apologises for the inconvenience caused.' 


 







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