'Mum and dad were healthy', claims daughter of Egypt hotel death couple, meanwhile Thomas Cook re-locates or airlifts home their customers

FRIDAY August 24  8:00hrs Latest: Some 20 former Thomas Cook guests have now complained of contracting salmonella poisoning at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada and have engaged a UK based lawyer to act on their behalf. Meanwhile relatives of  John and Susan Cooper say they now accept 'there is something suspicious about their deaths'  Egyptian pathologists have today Friday, carried out post-mortem examination of the deceased couple.
John and Susan Cooper died while on holiday in the Red Sea resort of Hurghada.
John and Susan Cooper both died within hours of each other while on holiday.

A couple who died at a resort hotel in Egypt were “fit and healthy” before their holiday, their daughter has said, although local officials are saying the mother and father died of natural causes.
Kelly Ormerod, on holiday with her parents John, 69 and Susan Cooper, 63, plus her three children, said the family was in "utter shock" because the pair "had no health problems at all".
Mr and Mrs Cooper, from Burnley, Lancashire, died at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada.
In early reports the travel firm Thomas Cook said it had "received further reports of a raised level of illness among guests" and as a safety precaution the firm is from Friday lunchtime removing its customers from the hotel.
Daughter Kelly Ormerod said: "What I want is to clear up some of what is being reported. We have no cause of death, a post-mortem is under way.
"Dad never went to hospital – he died in the hotel room in front of me. I went to hospital in the ambulance with Mum, where she passed away."
There was some speculation that the couple they could have been killed by a faulty air conditioning unit, but the Governor of Hurghada, Ahmed Abdallah, told the The Times (London) that her claim "was not logical" as such a leak would have affected all of the guests at the hotel.
The couple had been staying at the Steigenberger Aqua Magic Hotel.
The couple had been staying at the Steigenberger Aqua Magic Hotel. Credit: Thomas Cook

The governor added: "Also, we took a sample of the food of the hotel for testing. But if there is a problem with the food it would have affected other people."
Governor Abdallah insisted the couple died of natural causes. He said: "The husband fell sick and was taken to hospital, where he died. About three hours later his wife had a shock and died."
Thomas Cook is offering customers alternative hotels within Hurghada from Friday onwards, as well as giving them the option to return home.
A spokesman said: “We are deeply saddened by the tragic deaths of two of our customers that were staying in the Steigenberger Aqua Magic Hotel in Hurghada, Egypt.
“The circumstances of their deaths are unclear. We have also received further reports of a raised level of illness among guests." The Steigenberger Aqua Magic Hotel was last audited by Thomas Cook reps. in late July 2018 and received an overall score of 96percent.
“Safety is always our first priority, so as a precautionary measure we have taken a decision to remove all our customers from this hotel.”

The spokesman added on Thursday night: “For those customers who choose to come home, we have made arrangements to fly them back tomorrow, August 24. While we understand this is upsetting for those on holiday, we believe this is the right thing to do.
“We continue to work closely with the hotel and are supporting the authorities with their investigations.
Thomas Cook customers who are due to travel to the hotel in the next four weeks will be contacted with an offer of "alternative holiday options."
Mrs Cooper worked at the tour operator’s Burnley branch, which was closed on Thursday.

Julian Bray the travel expert writes: In  addition to Thomas Cook auditing the hotel it is now highly likely that medical insurance underwriters will also send their own experts to examine systems in the German owned resort hotel in particular they will seek to examine the air conditioning water re-circulating cooling process for any possible traces of Listeria or Legionnaires Disease.

It is possible that the air conditioning system is breeding contaminated fine water droplets of contaminated moisture and was/is being blown through the individual bedroom rooms and public area ventilator outlets.

Older readers may recall that Europ Assistance once sent their Medical Emergency Services Director Doctor Richard Fairhurst to the Greek lsland of Kos to investigate a mass outbreak.

Medical investigators will also re-valuate all travel insurance policy claims to see if the cover claimed is still valid. Policies can be cancelled if clients fail to make full and complete disclosure of all pre-existing medical conditions. 

@JULIANBRAY +44(0)1733 345581, Journalist & Broadcaster, Aviation Security & Airline Operations Analyst/expert, ... http://feeds.feedburner.com/BraysDuckhouseBlogwww.aviationcomment.com,  ... http://www.freelancedirectory.org/user.php?user=8121  ... www.freelancedirectory.org?name=Julian.Bray.aviation.comment,   ... Aviation / Travel / Maritime & Cruise Industries, NUJ, EQUITY, LIVE ISDN LINK, Broadcast ISDN COOBE ++44 (0)1733 345020 ... SKYPE: JULIAN.BRAY.UK e&oe Old faithful NOKIA: 07944 217476
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